Simply SaaS? Shadow IT could cost you
Software as a service (SaaS) products seem simple to install and use up front, but many pay a price later.
The keys to leading through change
My favorite eight change adoption leadership principles.
Not your grandma’s rotary phone: How industry change impacts customers
Managing customer adoption during change.
How the concept of a quarter ruined my summer at age 10 and why it should matter to leaders
Change has to begin with understanding the concept.